Welcome to Napier Urgent Care
Providing urgent and after-hours medical care from 8:00am to 8:00pm every day.
We are a walk-in service, with no appointments required.
We have been advised by HNZ/TWO that their Overnight Nursing Service, which operates out of our building from 8pm to 8am, will not be available on the 1st, 2nd, 3rd, 4th January. For any queries or concerns please contact Health New Zealand/Te Whatu Ora directly.
Our service will continue to run as usual.
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If this is your first time visit to Napier Urgent Care, please complete our Patient Information Form [link] before you arrive.
Our System
The form is sent directly to our reception team so your details are in our system when you arrive.
Identification
Please upload your identification (drivers licence or passport), or bring these with you.
Work/Resident Visa
If you are currently in New Zealand on a work or resident visa please upload your visa status documents, or bring these with you.
When you arrive you will be triaged by one of our experienced nurses.
Triaging allows us to ensure the most urgent cases are seen quickly.
Learn more about how we triage on our Triage and Clinical Care page.
Important to know
We are not an emergency department – if you are experiencing a health emergency, please ring 111.
We are not a general practice. We do not enrol patients. For more information on enrolling with a GP in Hawke’s Bay, please visit our Services tab.
Visit Napier Urgent Care when:
Call Center
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Debt Collection
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Inbound Requests
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24/7 Support
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Virtual Assistance
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Live Chat Support
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Quotation
Free Consultation and Free Quotation
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Our Benefits
Where Every Customer Is Treated Like Royalty
Call Quality Monitoring
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Training and Support
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Reporting and Insight
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Support Consultation
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Get Started
Customer Care, Crafted with Excellence
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Our Team
Meet Our Professional Team Members
Jhon Marleen
Call Support
Hailee Keinz
Call Support
Thomas Young
Call Support
Frank Damian
Call Support
Pricing Plan
Affordable Pricing Packages
$400
/ Package
Basic Package
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What's included?
- Free Consultation
- All Features
- Advanced Analytic
- 24/7 Full Support
*Terms and Conditions apply
$520
/ Package
Regular Package
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What's included?
- Free Consultation
- All Features
- Advanced Analytic
- 24/7 Full Support
*Terms and Conditions apply
$640
/ Package
Premium Package
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What's included?
- Free Consultation
- All Features
- Advanced Analytic
- 24/7 Full Support
*Terms and Conditions apply
Need a custom pricing plan?
Testimonial
Sweet Reviews From Our Clients
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FAQs
Frequently Asked Questions
Blog News